Steveston Marine

  • Thread starter Thread starter knucklebuster
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knucklebuster

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Anyone deal with them ? I'm having a bad experience and normally don't rant but i'm gonna lose it soon.

a total MILF.Man I Love Fishing
 
Yup-used to work there.

On average I saw people 'lose it' a couple times a month, if it wasn't a customer who was so pissed off he was going to punch someone or had papers for a lawsuit in hand it was a supplier who hadn't been paid for months.[V]

EDIT-If you want some tips on dealing with them shoot me an email.

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Thanks for the info, sorry for your bad luck. I will stay with Nikka they have been super for me.

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quote:Originally posted by Tangled leader
I ordered some gear from them at the Van boat show, What surprises am in for!
You never know maybe none maybe all kinds.

They use an antiquated inventory system that has over a dozen individual steps between the time you order your goods and the time you receive them.

Add to that a workplace with a staggering</u> amount of turnover, and where staff are treated like shit on a shoe, and you have a recipe for some real disasters.

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Steveston Hardware & Marine haven't been the same since the original owners sold a number of years ago. Real shame.

Nikka is right across the street (assuming you are at the Richmond store in Steveston). I give my support to the great guys at Nikka.

Jim's Fishing Charters
www.JimsFishing.com
http://ca.youtube.com/user/Sushihunter250
 
Your right, Nikka is good, very helpful, Being from out of province its tough finding good selections of saltwater gear , The next couple of weeks shall tell, thats when my order is supposed to be delivered from steveston Marine

Doug
 
Well, i for one will never deal with them again.
I cancelled the $2600 order and am still waiting for my $500 deposit

a total MILF.Man I Love Fishing
 
LOL. buddy recently bought a garmin radar/plotter from them for $8000 and they accused him of stealing a $29 light
quote:Originally posted by The Fog Ducker

Pre-Paid for my new Radar ,in full , (Vancouver store ) STILL WAITING , a week late now , not in panic mode yet , Price was good !!

Cheers , FD;)

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a total MILF.Man I Love Fishing
 
by the way...it was a 9' walker bay rigid hull dinghy i was buying.
ended up getting it from Mark at Way Point marine in Sidney. he matched the price. and gave excellent customer service. I would definately recommend him to anyone in the area for boat stuff. Everyone in his store was very friendly. So different from some places.

a total MILF.Man I Love Fishing
 
Steveston Marine Langley location is a Joke. Rude service with an "i dont have time for you" attitude and no inventory. Zero customer service
 
Worst customer service possible. One thing I do have to say though is they are consistent. Disorganized, bad attitude and the customer comes last. They're a joke. I don't understand how they stay in business.
 
Ordered a scotchman from them last year. Opened the box and the bouy looked like it had chased a fart through a keg of nails. it was stained, old, warn out and discoloured. Fired some air in her and sure enough it had a couple pin holes. Just one of the many **** offs from them.

Harbour Chandler all the way. Nikka was awesome. PNT is great as well.
 
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