So thought I would bring this back from the dead as the time when all licenses are obtained online only is near. As a DFO license vendor for about 25 years I've just been asked by DFO if I want to continue to be an online vendor after March 31st.
So there is no longer a $1.00 paid to sell the license for DFO, I would use my computer, printer, paper and ink supplies, I' m assuming there would be no refunds for anyone buying a license the night before and then the morning trip is cancelled..
..which means I have to fight to get DFO's money and bare the wrath of pissed off customers. I may have to deal with up to 4 foreingners over the phone who speak very little English and who need my help getting the licenses....what a nightmare over the phone. There are no computers or printers dockside in Sooke where I'm moored so no ability to accommodate last minute impulse customers....anyway I'm fairly sure my answer to DFO is going to be no.
I have way too much time on my hands, now that I am retired.
You could fight politically through guide associations. However it would seem like our government does not give a rats azz about small business but has billions of your tax dollars to give away as corporate welfare, some of which always comes back to political parties and politicians one way or another, much more so in recent years. Just one of the mechanisms used to facilitate the wealth transfer from the middle class to the ultra wealthy that has taken place over the past couple of decades.
If you say no, will you not lose business?
Your practical options are to absorb the cost and take a decreased profit or pass it on to your customers by adding a fair processing fee to the license cost.
Low cost, highly portable, connected small computers, smart phones and printers are available and could give you a competitive advantage right at the boat. Hook it up to your 12 volt system. There should be an app developed for this by DFO. People are use to paying fees for things like using another banks, bank machine. Charge a healthy processing fee for this to pay for the connection, equipment and supplies..
If there were anger and complaints about a processing fee, you could, hopefully, and with some subtly, finesse and sometimes a little humor; defuse, refocus and transfer the blame and responsibility to the federal government that has cut services and transferred these costs to the client. Most understand the principle of government off loading costs and providing less for the taxes we pay them and love to blame the government for things like this.