New Trailer!

[baddogg]

My son stores is RV trailer at my place. He bought a new one a couple of years ago from Big Boys Toys. He towed it to my place and it sat for a week before he was going to head to the Interior with his family for 2 weeks. I was home when he was hooking up and I noticed the exact same issue. He had a 2 inch ball and needed a 2 5/16. I had one in my shop and lent it to him. Guess I should say gave it to him as he still has it.

Pretty sure that trip would have been a disaster had we not caught it. I think the sellers should take more time on safety once the deal has been done.

 

[Bryan Allen]

Lol... One minute is his responsibility.. the next Sherwood owes him?? Which one is it??

Never heard of "The customer is always right ? " Example..... I have had issues with the guides on my Tuff trailer and the lights. The lights have a life time warrantee . They have replaced them twice... So they replaced them no cost to me other than my gas bill. Thank you.... But I also bought a pair of loading guides. In less then a year, the weld cracked holding the two parts of the guide . No biggies, I went to a local welding shop and got it reinforced. However, a while later the lights needed replacing... off I go again to CR. Now the guides were not part of the trailer warrantee but I thought the service manager should know about the poor welding. "Leave it with me " 10 days later I got a call from the dealer. "Come and get your new upgraded guides !" He had called the manufacturer ---told them about the welding problems. They sent up a new pair free because a few other sets had failed...... And that is why it is smart to ask politely . The dealer knows I appreciate his help and will not hesitate to recommend them.

 

[Tips Up]

I would advise Sherwood without accusation and ask them who is responsible to check this?
Best case they will do something for you. Worst case they will make a new policy and you will save others from having this happen.
The worst thing a customer can do is not say anything.

 

[turbomack]

i would say you are 100 % responsible for having the correct receiver to tow your boat and be responsible for towing it. the 2 inch ball depending on shank diameter would come up low of the 7-8000 pounds the boat and trailer combo weighs. you were lucky to have just suffered a little damage to your bumper. i saw a guy yesterday here in Mexico towing his panga only connected by one rusty looking safety chain, the trailers hitch was not even touching the truck. here it's common to have a few people in the boat while towing and a few more in the box of the truck. the safety chain only connection would get a little western under braking but no one seemed to worried and i quickly passed them on my quad. i am sure they made it to there destination without blood loss. but that's life in a parallel universe.

 

[terrin]

i put the fault with who lowered the trailer onto the ball

Would have been very obvious lowering a 2” hitch on a 2 5/8” ball the other way around easier to miss if not looking for that.

 

[kaelc]

Someone needs to give me the Cole’s notes on this https://www.canlii.org/en/bc/bcpc/d...AbQm9hdCB0b3dpbmcgaGl0Y2ggYmFsbCBzaXplAAAAAAE

 

[kaelc]

Long read but, the seller and prospective buyer hooked up the boat together to buyers truck and recognized it was the wrong ball and switched it out. Buyer asked if tie downs were available and necessary and seller said no. Buyer did not acquire the boat and it flew off the trailer on the way back and seller was deemed responsible.

Not a great case to compared to Sherwood but moral of the story, learn how to tow a boat properly, have the right ball or balls and bring rope or tie downs, don’t be an idiot as boats and canoes flying off vehicle kill people including my dads best friend.

 

[M1SF1T]

I think that if it's your rig then it's your responsibility.

Otherwise where do we draw the line? Inadequate hitch capacity? Tow vehicle over payload? All on the driver. How many 1/2 ton trucks and SUVs are out there pulling boats and no payload for it? Not the marine shop's fault for selling it to them.

 

[Tips Up]

@DuroBoat How did this end? Did you discuss with Sherwood?

 

[DuroBoat]

@DuroBoat How did this end? Did you discuss with Sherwood?

Yes.. Sherwood actually forgot to give my paperwork and registration for the new trailer. All this occurred to me as I was almost home. I called them from home and they sent a rep with all the paperwork (including warranty documents) to meet me at the insurance place so we could sort it all out - so they also heard about the trailer mishap. In my view, we both missed it and luckily no serious damage done. Sherwood guys were good about it throughout and sometimes (very often with boats) sh*t just happens and ya gotta move on and enjoy the awesome new trailer

 

[cpony]

I've learned, the hard way, with trailering what can go wrong will go wrong if the person towing does not do a full check. Bearings, brakes, trailer ball size, secured, a few other items I've missed, and a complete walk around.
Commercial seller should have checked, part of costumer service after dropping a few thousand dollars.
I'd check the trailer tongue weight since it popped off.