I can accept that for disposable razors, but not for expensive electronics. Seems a little unethical, not to mention poor corporate citizenship. But who knows maybe that's the way these outfits roll. Thanks for the suggestion though, it was worth a shot.Yeah, unfortunately we live in a throw away world.
Thanks Scott, phoned this morning and they said you can't get parts and it's essentially a throw away.
Contacted Raymarine and they basically said the same. Replacement for first year then if it breaks its toast!
So as far as I'm concerned, lesson learned Raymarine after sales support is garbage. Anyone looking for a plotter sounder take note.
Sad but true, once your warranty period is over most of the companies don't give a dam about you. Most only stock parts for a very short time and they're not looking to repair your old model. They want you to buy a new one.Its not just RM, as Scott mentioned they are all the same, Furuno is a little bit better but you pay for a longer life span up front with them.
Sad but all electronics are the same, when was the last time you seen a 4+ year old cell phone.......
The problem with all these units is that they are encased in mounded plastic and can't be opened up, and if they were can't be resealed again. The repair is not a problem so much as the designed in,redundancy. The manufacturer has designed them as a throwaway. Not sure if Lowrance,Simrad, Hummingbird etc, have the similar design or if you can open them for access to the electronics. What I find annoying is that we have become such a throwaway society we accept the fact that expensive electronics are designed in such a manner that they can't be repaired. It's the old repair by replacement.I'm not a technician, but if you were dead set on salvaging the unit I'd think it could be done. It may not last but it's worth a try. My thoughts would be:
Carefully disassemble the unit to remove the back cover.
Cut the wires as closely to the broken pins as possible on the inside of the back cover.
Solder on new wires to the broken pin wires.
Drill a hole for the new soldered on wire to exit.
Find a watertight connection at an electronics distributor with at least as many pins as your old connector.
Seal the exit hole on the cover, and reassemble. You may want to run a small bead of black silicone sealant around the housing before you close it up again.
Cut the old connector off and solder on the new external connector to the cable.
Seal everything with glue melt and heat shrink on all your connections.
You will now have an external connector instead of one mounted directly to your unit, but so what.
Worth a try, if you're handy with wiring. You may find the screen fogs on cold mornings after doing a home repair, but it will probably go away quickly once the unit warms up. If your boat is well covered and usually dry inside the repair may last many years. If you don't mind tinkering I'd give it a shot. Just my opinion